{"id":80,"date":"2025-10-01T14:01:55","date_gmt":"2025-10-01T12:01:55","guid":{"rendered":"https:\/\/monteazura.com\/terms-of-use\/"},"modified":"2025-10-15T15:30:50","modified_gmt":"2025-10-15T13:30:50","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/monteazura.com\/ru\/terms-of-use\/","title":{"rendered":"Terms of use"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>1. Legal Notice<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legal Notice \u2013 MonteAzura Concierge<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Company Name: <strong>MonteAzura<\/strong><br>Legal Form: Sole Proprietorship \u2013 Micro-entrepreneur<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Representative: Gabriel ROL<br>SIRET: <strong>935 128 926<\/strong><br>Head Office: <strong>22 rue Agutte Sembat, 73000 Chamb\u00e9ry, France<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webmaster &amp; Publication Director: <strong>MonteAzura \u2013 <a>contact@monteazura.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hosting Provider: <strong>WordPress.com \/ Automattic Inc.<\/strong><br>60 29th Street #343, San Francisco, CA 94110, United States<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Privacy Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Privacy Policy \u2013 MonteAzura Concierge<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura values your privacy and is committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). The processing of your personal data is based on your consent (Article 6(1)(a) GDPR) and\/or on the performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR).\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Data Collected<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Through our website forms, we may collect the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Contact details (email, phone, Telegram, Instagram, etc.)<\/li>\n\n\n\n<li>Requests submitted via the contact form<\/li>\n\n\n\n<li>Newsletter subscription preferences<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Purpose of Data Collection<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The data collected is used exclusively to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to service requests and provide concierge services<\/li>\n\n\n\n<li>Manage communication with clients<\/li>\n\n\n\n<li>Send newsletters and updates, if you have given your consent<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Data Retention<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal data is stored for the duration strictly necessary to provide our services, and up to <strong>3 years<\/strong> after the last contact.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Data Sharing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Your data will <strong>not<\/strong> be sold or transferred to third parties, except when strictly necessary for the execution of the requested service (e.g., reservation with a service provider).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Your Rights<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with GDPR, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access, rectify, or erase your personal data<\/li>\n\n\n\n<li>Restrict or object to its processing<\/li>\n\n\n\n<li>Withdraw your consent at any time<\/li>\n\n\n\n<li>Request portability of your data<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact: <strong><a>contact@monteazura.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe your rights are not respected, you may file a complaint with the <strong>CNIL<\/strong> (<a>www.cnil.fr<\/a>).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Security<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura implements appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<h4 class=\"wp-block-heading\"><strong>Analytics<\/strong> and Search Tools<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">This website uses anonymized audience measurement and performance monitoring tools to better understand traffic and improve content.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WordPress.com (Automattic Inc.)<\/strong> provides anonymized statistics about site visits and interactions.<\/li>\n\n\n\n<li><strong>Google Search Console (Google LLC)<\/strong> is used to monitor website performance and visibility in Google Search results. The data provided by Search Console is aggregated and does not allow the identification of individual visitors.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These analytics tools do not collect personal data or require cookie consent.<br>For more information on Google\u2019s data processing, please refer to: <a>https:\/\/policies.google.com\/privacy<\/a>.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Terms of Use<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Terms of Use \u2013 MonteAzura Concierge<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Purpose<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms of Use govern the access and use of the website <strong><a href=\"http:\/\/www.monteazura.com\">www.monteazura.com<\/a><\/strong> (the \u201cWebsite\u201d). By browsing or using the Website, you agree to comply with these Terms.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Services<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura provides premium concierge services, including but not limited to restaurant reservations, event ticketing, transportation arrangements, hotel bookings, and connection with selected service providers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Intellectual Property<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">All content on this Website (texts, graphics, logo, and design) is the property of MonteAzura or its partners and is protected by intellectual property laws. Images used may include elements licensed through Canva Pro or other providers, which remain subject to their respective licensing terms. Canva Pro images are used under valid license in accordance with Canva\u2019s content license agreement. Any reproduction, distribution, or unauthorized use of the Website\u2019s content is strictly prohibited without prior written consent. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. Liability<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura strives to ensure the accuracy of the information provided on the Website. However, it cannot be held liable for any errors, omissions, or service interruptions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura acts as an intermediary with service providers and cannot be held responsible for their performance, cancellations, or failures.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. External Links<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Website may contain external links. MonteAzura declines all responsibility for the content of third-party websites.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6. Personal Data<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For information on how we process your personal data, please refer to our [Privacy Policy].<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">7. Applicable Law and Jurisdiction<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms are governed by French law. In case of dispute, the courts of <strong>Chamb\u00e9ry, France<\/strong> will have jurisdiction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Service Terms &amp; Payment Conditions<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Scope of Service<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura provides concierge and intermediary services, assisting clients with restaurant reservations, event tickets, travel arrangements, and similar requests. MonteAzura acts solely as an <em>intermediary<\/em> between the client and third-party service providers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. No Guarantee of Availability<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura does not guarantee the availability or successful completion of a specific reservation or service.<br>If a requested booking cannot be completed, MonteAzura will issue a <strong>full refund<\/strong> for the corresponding amount, excluding any successfully rendered services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Limitation of Liability<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">MonteAzura shall not be held liable for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any failure, delay, or cancellation by third-party providers (restaurants, hotels, event organizers, etc.),<\/li>\n\n\n\n<li>Any indirect loss, consequential damage, or loss of enjoyment.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The client expressly waives any claim for compensation, damages, or interest beyond the refund of the paid amount for the unavailable service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Payment Terms<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Payments for MonteAzura services may be made via <strong>Stripe<\/strong> or <strong>bank transfer<\/strong> (wire payment), as instructed by MonteAzura at the time of booking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All payments must be completed <strong>before<\/strong> MonteAzura proceeds with the requested reservation or service.<br>Payment confirmation constitutes acceptance of these Service Terms and the Privacy Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By proceeding with payment (whether via Stripe or bank transfer), the client confirms that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>They have reviewed the details of the requested service,<\/li>\n\n\n\n<li>They authorize MonteAzura to act on their behalf to make the necessary reservation or purchase,<\/li>\n\n\n\n<li>They accept these <strong>Service Terms<\/strong> and the <strong>Privacy Policy<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Prices are indicated in euros and include all applicable taxes. VAT not applicable, pursuant to Article 293 B of the French Tax Code.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Right of Withdrawal<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to services that have been fully executed before the end of the withdrawal period or to customized requests expressly initiated by the client. By submitting a personalized request or confirming a booking, the client acknowledges and accepts that the service may begin immediately and waives the right of withdrawal once execution has started.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6. Refund Policy<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If a reservation cannot be fulfilled, MonteAzura will refund the client in full for the corresponding portion of the payment.<br>Refunds will be issued using the same method of payment (Stripe or bank transfer) within a reasonable timeframe, typically <strong>3\u201310 business days<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No additional compensation, damages, or interest shall be due.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>7. Applicable Law<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">These Service Terms are governed by <strong>French law<\/strong>.<br>In case of dispute, the courts of <strong>Chamb\u00e9ry, France<\/strong> shall have exclusive jurisdiction.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Legal Notice Legal Notice \u2013 MonteAzura Concierge Company Name: MonteAzuraLegal Form: Sole Proprietorship \u2013 Micro-entrepreneur Representative: Gabriel ROLSIRET: 935 128 926Head Office: 22 rue Agutte Sembat, 73000 Chamb\u00e9ry, France Webmaster &amp; Publication Director: MonteAzura \u2013 contact@monteazura.com Hosting Provider: WordPress.com \/ Automattic Inc.60 29th Street #343, San Francisco, CA 94110, United States 2. Privacy Policy [&hellip;]<\/p>\n","protected":false},"author":229518933,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","big_sky_generated":false},"class_list":["post-80","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"ru","enabled_languages":["en","ru","uk"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false},"uk":{"title":false,"content":false,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of use &#8212; MonteAzura | Private Luxury Concierge in the Alps<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monteazura.com\/terms-of-use\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of use &#8212; 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Contact us on Telegram Send a request through our form Services Our concierge services bring ease and elegance to your travels. 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